New Chimney leaks smoke into attic - does installer need to fix for free?

So, are you sure it is leaking into the attic? If he did work at the roof level, he should have been able to see any problems. Let me get this straight - you paid him $2,000.00 to make your fireplace functional? When you originally hired him, did you request him to inspect your chimney for safety? Actually, if you asked him to make your chimney usable, he automatically should have inspected the entire chimney. Where there is a long run, he may have difficulty inspecting hard to reach areas, but since it is so close to the area he did his work, he should have seen any problems. I use to work for a chimney guy and now I am a general contractor. I know the business pretty well. You should tell him that you hired him to inspect your chimney and since his inspection process was inadequate, he endangered your family. One of the primary jobs of chimney companies are to make sure your chimney is safe. As long as smoke is leaking into your house, it is not safe. You should insist he comes out and finds out exactly where your problem is coming from. Make sure he shows you. Don't be hesitant about getting a little dirty. I wouldn't recommend climbing up on his ladder, but you should maybe ask him to take a picture of the problem area. If he is reputable, he should work with you. If this thing is leaking within7 or 8 feet of the area of his work, he should have caught it when he did the job. If he has camera inspection capability, he should have caught it on the first inspection. If he acts like a jerk, I would recommend telling him you may consider calling your state contractors license board. That alone might get what you wanted. I hope this helps.